Thursday, March 12, 2009

Email-part 2, you can't say no to "cc" or "bcc" but you can "reply"

2. In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?

How useful is "cc"—carbon copy, "bcc"—blind carbon copy and the "reply" button.

In the past I have only used "cc" and "bcc" sparingly, mainly because I had no reason to and I never really understood the difference between using the multiple "to" functions and "cc" but from reading Module Two notes all was explained. You can quickly forget that there are such things as email ethics hiding behind the computer screen. I have taken points from this lesson and I trust will make me a better person. (If not, at least abuse the system more efficiently.)

In brief
The "to" function is to direct the communication at a particular person or persons.

The "cc" function is just to spread the love further and keep others informed—it may not necessarily require the receiver to action on receipt. It's usually for 'your information only'—FYI.

The "bcc" function is for ratting on your work mates to your boss without them knowing you have passed on the same information in one easy process. This is probably used in ASIO a lot. In my experience it's also used in "request for quotes" or "request for tenders", when the sender is required to keep details of who else is invited to quote, secret.

The "Reply" function is when I need to keep a copy of the previous email within the body, hence "quoting" or maintaining the thread of the conversation in the one document. or. When I'm just too lazy and I need to quickly respond to someone, even if the threads don't follow and the conversation wonders all over the place.

I have received emails from people that I suspect may have "bcc" in the original email and have often wondered if that information can be extracted. Please leave a comment if you can help me out.

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